If you did not receive the score you expected, you can apply for your test to be re-marked.
This is called an Enquiry on Results (EOR). You can choose which test sections you want to be re-marked and will need to request this through the test centre where you took your test. You need to apply for a re-marking no later than six weeks after the test date.
IELTS on Computer, IELTS on Paper, and IELTS for UKVI on Computer:
You can submit an Enquiry on Results online from the Test Taker Portal.
IELTS for UKVI on Paper, and IELTS for UKVI Life Skills:
If you have taken an IELTS for UKVI on Paper or IELTS for UKVI Life Skills test and would like to apply for an Enquiry on Results, please contact us at contact.exams@cy.britishcouncil.org for information on how to proceed.
The fee for this service is €120.00, which will be refunded if your score is increased for any section of the test.
The outcome of Enquiry of Results (EORs) can become available on the same day as your application and up to 21 days after your application. The time it takes depends on several factors, including the number of sections you’ve asked us to re-mark. If you have not received a response after 21 days, please contact your test centre.
For IELTS for UKVI on Computer, IELTS for UKVI on Paper, and IELTS for UKVI Life Skills tests, if there is a change in your result, we will ask you to return your original Test Report Form (TRF) if it is in paper format, before we can replace it with a new one.
It is not possible to have qualitative feedback on the test or see the test.