Please note that our offices customer service opening hours are different than our call centre working hours.
if you prefer to contact us by telephone or fax, please use the below information:
|+357 22 585 000
|+357 22 585 129
|Monday-Friday: 09.00 - 14.00
Tuesday: 09.00 - 17.00
if you prefer to contact us via email, please use the below information:
Offices and Customer Service Opening Hours
if you prefer to visit us, please see our opening hours for the public:
We want everyone to enjoy their visit to the British Council.
Visitors with disabilities and those bringing pushchairs can view details of access to our centres below. If you have any queries, please contact us. We will be happy to discuss your access needs and do our best to help.
Find out more about access to our Nicosia Office (Aristotelous Street)
Your comments and complaints
Find out about our complaint policy at the External links section at the end of this page.
If you wish to make a complaint, you can do so by email, letter or telephone. However, we encourage you to make your complaint in writing wherever possible. All complaints should be made within 90 days of the date that the event occurred, or the date that the issue came to your attention at firstname.lastname@example.org.
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It’ll only take you a few minutes and your views can make a big difference.
This survey will enable us to find out how we can provide excellent customer service. We are keen to know how you honestly feel and what is important to you.
Follow this link to take the survey.