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Important notice - Office closure (both offices in Nicosia)

Due to the recent measures for the Corona virus pandemic, we would like to inform you that both our offices are now closed till further notice and all our staff is working remotely.

For any queries or information please send an email to contact@cy.britishcouncil.org. We thank you for your understanding. 

 Call Centre 

if you prefer to contact us by telephone or fax, please use the below information:

Please note that our call centre will be closed from 13 April 2020 to 21 April 2020.

 

Telephone

 +357 22 585 000

Fax

 +357 22 585 129

Working Hours

 Monday-Friday: 09.30 - 14.00

Contact Email

if you prefer to contact us via email, please use the below information:

Department

Email Address

General enquiries

 contact@cy.britishcouncil.org

Exam enquiries

 contact.exams@cy.britishcouncil.org

IELTS enquiries

 contact.ielts@cy.britishcouncil.org

Music enquiries

 contact.abrsm@cy.britishcouncil.org

Education enquiries

 contact.education@cy.britishcouncil.org

Offices and Customer Service Opening Hours 

if you prefer to visit us, please see our opening hours for the public:

NICOSIA OFFICE (Aristotelous Street)

Call Centre - Customer Services

Telephone:  +357 22 585 000
Fax: +357 22 585 129
Email: contact@cy.britishcouncil.org

Office Address

1-3 Aristotelous street
1011 Nicosia
PO Box 21175
CY-1503
Nicosia
Cyprus

Office map

Public Holidays in 2020

Our office will be closed on the following dates:

  • 1 January 
  • 6 January
  • 2 March 
  • 25 March
  • 17 April to 21 April inclusive 
  • 1 May 
  • 8 June
  • 1 October
  • 24 December 2020 to 1 January 2021 inclusive

NICOSIA OFFICE (Şht. Üsteğmen Ünal Genç Sokak)

Call Centre - Customer Services

Tuesday & Thursday: 09.30-12.30, 14.00-17.00

Telephone: +90 392 2274938

Office Address

7, Şht. Üsteğmen Ünal Genç Sokak
Marmara Bölgesi
Nicosia
(Behind Istanbul perde) 

 

Public Holidays in 2020

Our office will be closed on the following dates:

  • 1 January
  • 23 April 
  • 1 May
  • 19 May
  • 25 May to 26 May inclusive
  • 30 July to 3 August inclusive
  • 29 October 
  • 24 December 2020 to 1 January 2021 inclusive

Access

We want everyone to enjoy their visit to the British Council. 

Visitors with disabilities and those bringing pushchairs can view details of access to our centres below. If you have any queries, please contact us. We will be happy to discuss your access needs and do our best to help.

Find out more about access to our Nicosia Office (Aristotelous Street)

Your comments and complaints

Find out about our complaint policy at the External links section at the end of this page.

If you wish to make a complaint, you can do so by email, letter or telephone. However, we encourage you to make your complaint in writing wherever possible. All complaints should be made within 90 days of the date that the event occurred, or the date that the issue came to your attention at contact@cy.britishcouncil.org.

How helpful were we today? Take our short survey

It’ll only take you a few minutes and your views can make a big difference.

This survey will enable us to find out how we can provide excellent customer service. We are keen to know how you honestly feel and what is important to you.

Follow this link to take the survey. 

External links

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