Terms and conditions

It is important that you read and accept the IELTS test terms and conditions when you register for the test.

You also receive the terms and conditions in the Notice to Candidates (PDF 93kb), which is included with the application form.

The terms and conditions contain important information, including details of:

  • Test day arrangements
  • What you can take into the test room
  • The rules you need to follow
  • Test security
  • What you can expect from the results process
  • Cancellations process
  • How we use your information

When you sign the declaration in the application form you are confirming that you have read and understood the IELTS test terms and conditions and agree to abide by them.

Please note:  

Security at IELTS tests is important to us. As an added measure, all participants will be required to have their photograph taken by IELTS administrative staff on their test day. Please make sure that you review the photograph instructions supplied to you after you have booked your test.

Transfer of test date

Requests for a transfer of the test date are accepted up to five weeks before the test date. Requests after that date will be treated as a cancellation of the test and no fee will be refunded. Unless there is a medical reason for your transfer (supporting evidence will be required), you will be charged a €30 administration fee.

Cancellation

For cancellations up to five weeks before the test date, you will receive a refund of the test fee minus an administrative fee of €30. If an original medical certificate confirming illness on the date of the test is provided within five working days of the test date, the test fee minus an administrative fee is refundable or we can transfer you to another date. The medical certificate needs to have a diagnosis written in English or Latin.